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School Policy

Registration and Payment
A complete registration form must be filled out. For students under 15, a parent or guardian’s signature is required. A maximum non-refundable $30.00 (plus GST) registration fee per family per continuous school year is applied to all students. A $60.00 (plus GST) registration fee is applied to monthly payment. Acceptable payment methods include: Single payment in the forms of cash, credit card charge, debit card charge, AND monthly payment in the form of pre-authorized credit card payment. The undersigned agree to pay for all lessons taken by the above student in either full payment or monthly pre-authorized payment option.

Missed Group Lessons
Missed group lessons will not be refunded unless the school or the instructor cancelled the class. Tom Lee Music Academy reserves the right to cancel any group classes that do not have sufficient enrollment. A full refund will be issued in that event (two students can continue with “semi-private” lessons). Any point in the year should the size of the group class decrease to 3 students, the length of lesson will be change to 45minutes (If 2 students remain, they may continue as semi-private lesson with adjusted payment

Missed Privates Lessons
School requires a minimum of 48 hours’ notice for all cancellations. Lessons must be missed due to teacher’s illness or professional obligations will either be rescheduled or filled in by a qualified substitute arranged by the school or by the teacher.

Transfer
After students have enrolled in a specific class time, they have the opportunity to change to a different class ONCE ONLY. If a student decides to transfer to a new class, different teacher the second time, he/she will be charged a $25.00 transfer fee. For Yamaha lessons, transfer is not accepted after the December Christmas Break. For January starts classes, transfer is not accepted after March 31st of the school year.

Cancellation Before Classes Begin
If a student cancels his registration 4 weeks before classes begin, full refund will be issued except for registration fee.
If a student cancels his registration within 4 weeks before classes begin, a partial of the first payment will be refunded and only material fee will be refunded to the Yamaha students.

Discontinuation/Withdrawal_After Class Begin
A 4-school-week advance written notice is required to withdraw from classes/lessons. Students must complete a Course Discontinuation Form and submit it to the school office. The 4–school-week period commences upon the receipt of this form. If the notice is given on a lesson day, that week will not be included in the 4-school-week notice period. Tuition fee for the duration of the 4-week period will be charged whether lessons are taken or not. Informing the instructor of the intent to withdraw, or not attending classes, does not constitute withdrawal. For Yamaha lessons, tuition refunds will not be granted for withdrawals where notice is received after February 28th (the last refundable lesson is April 4th). For January starts classes, tuition refunds will not be granted after March 31st. (The last refundable lesson is May 5th)
All School Year lessons /payment adjustments must be complete before Dec 31st following the end of the school year.

Non-refundable Fees:

  • Registration fee, monthly payment processing fee
  • Material fees once classes have begun
  • Short term package: Trial lesson, Private lesson (4 to 17weeks program) OR Group lessons
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